Payments on the Go? The possibilities of MPOS
“…by 2017 35% of all transactions will be completed via mobile point of sale, self-checkout at a terminal or on a shopper’s mobile device.”Motorola Solutions’ White Paper: “Making the Sale Mobile”...
View ArticleSafety first, how to make customer experiences valuable and secure within the...
“…77% of customers rely on information from their devices during shopping trips.”Motorola Solutions’ White Paper: “Making the Sale Mobile” March 2013.Safety first – how to make customer experiences...
View ArticleIncrease retail basket-size by improving customer experience; our real-life...
45% of customers would purchase 50% more merchandise with retailers offering better customer service(Source: Motorola Solutions’ 2014 Retail Shopping Survey)How can you encourage your connected...
View ArticleOn the money? Which omnichannel retail solutions can give you the best ROI?
“Over 50% of brick and mortar retailers see improving customer service as the primary driver of technology investment”Motorola Solutions Whitepaper: How Brick and Mortar Retailers can win the...
View ArticleIt’s 10am – do you know where your staff are and what they are doing?
“79% of staff in retail stores say improving in-store communication between managers and staff would have a significant effect on customer satisfaction.” Motorola Solutions Staff Comms Briefing:...
View ArticleYour customers are all about BYOD – are you?
“75% of customers rely on smartphones and other wireless devices in-store.” Motorola Solutions brief: Secure Guest Access for RetailersBring Your Own Device (BYOD) is happening everywhere: people are...
View ArticleIs your store omnichannel ready? Five omnichannel pillars.
“Research shows that in the next five years, the most significant changes in omnichannel fulfilment will be driven by the increasing use of mobile devices”Motorola Solutions’ White Paper:“Fulfilling...
View ArticlePersonal end-to-end solutions for everyday shopping – now PSS plugs the gap
Personal Shopping Solutions plug the gap and increase basket size by up to 60%As stores have grown in size, customers have become anonymous and the personal touch delivered in previous decades has all...
View ArticlePersonal Shopping Solutions: The ‘smart’ choice?
1 billion shopping trips say ‘yes’ to Personal Shopping Solutions (PSS)90% of transactions still take place in store. Brick and mortar stores are bouncing back against online by investing in solutions...
View ArticleChanging the rules of engagement
How 3 levels of locationing can dramatically change store engagement A shopper visits your store armed with their mobile phone but you might not know, or be able to identify, or interact with them....
View Article5 top tips to differentiate in-store from online – think omnichannel
According to Forbes, “Online sales are growing at approximately 10 times the rate of brick and mortar.” Forbes.com, December 2013 In light of this trend, how can we get the customer’s attention and...
View ArticleHello Shopper! Is 360 degree customer service the next big thing?
By 2015, 77% of retailers plan to connect shoppers’ online activities with what they do in-store.(Motorola Solutions’ White Paper, 6 Strategies to Ensure Your Wireless Network Delivers Enhanced...
View ArticleThe top six revolutionary retail tech trends
Not sure what mobile solutions would be best for your store?Read Motorola Solutions new guide “Consumer vs Enterprise” Selecting the Right Mobile Device for your Retail...
View ArticleWhy your competitors are opting for in-store Mobility Management
“92% of service managers lack an understanding of how their mobile operations are performing.”Aberdeen Group and Rutberg & Co (for Motorola Solutions) It’s pretty astounding to think that so many...
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COMPRESSING THE DELIVERY WINDOW
Whenever I buy online, there’s often one part of the experience that doesn’t stack up with the rest – the delivery.It’s simpler than ever to locate, compare and purchase what I need – a little too easy...
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